Refund policy

You can return the products you wish within 15 days from the date you have received the order, by filling out the return form.  

Please send the original invoice together with the product to: İdealtepe Mah. Namık Kemal Cad. No:99 Maltepe-İstanbul.

In order for the products to be returned, they must comply with the return conditions.

Due to hygiene rules, our items must be returned in unused, unwashed and undamaged condition in their original packaging.

Yurtiçi Kargo Account Number : 1172403435

DHL Express Account Number : 310865139

Aramex Account Number : 144600

Please contact us at info@atelier99.co if you have any additional questions.